Bet Baji Privacy Policy

1 Introduction

Welcome to Bet Baji. We believe that every player's privacy is a fundamental right. This Privacy Policy explains what information is collected when you use the Bet Baji platform, how that information is used, and how it is kept secure.

By using the Bet Baji website, app, or any of our services, you agree to this Privacy Policy. Please read it carefully in its entirety.

This privacy policy has been written in plain English with Bangladesh users in mind, so every detail is fully clear. Bet Baji always stands for transparency.

2 What Information We Collect

Certain information is collected on the Bet Baji platform in order to deliver our services. This information falls into several categories:

A) Information provided at registration

• Full Name
• Date of Birth (for age verification)
• Email Address
• Mobile Number
• Residential Address
• Preferred Currency (BDT)

B) Information Required for KYC Verification

• National ID Card (NID) Copy
• Passport or Driving License (as an alternative)
• Recent Photo (if required)
• Proof of Address

C) Automatically Collected Information

• IP Address
• Browser & Device Type
• Activity Log on the Platform
• Login Time & Location
• Payment & Transaction History

3 How Your Information is Used

Bet Baji uses the data it collects solely for the following purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To ensure smooth operation of gaming, deposits, withdrawals, and other services.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To address your questions, complaints, and support requests.
• Promotional Communications: To send you special offers and updates, subject to your consent.
• Platform Improvement: To analyze and improve the user experience.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time through your account settings or by contacting our support team.

4 Who Your Information is Shared With

Bet Baji may share your personal information with third parties only in limited and specific circumstances:

Payment Processors

Payment gateways such as bKash, Nagad, or bank transfer receive only the information necessary to process transactions. These providers operate under their own privacy policies.

Technology Service Providers

Technology service providers — such as server hosting, cloud storage, and analytics platforms — assist with operations. They may only use data under Bet Baji's instructions.

Legal Authorities

Bet Baji may be required to provide information to relevant authorities in response to a court order or other legal obligation.

5 Cookie Policy

Bet Baji uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: These cookies are required to maintain login sessions and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language or theme.
• Analytics Cookies: Used to understand which parts of the platform are most visited. An option to disable this is available.
• Security Cookie: Used for fraud detection and account security.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect access to certain features on the platform.

6 Data Security Measures

Bet Baji follows industry-standard technologies and processes to protect your data. The core elements of our security framework include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Restricted Access: Only those staff members who require access to specific data are permitted to view it.
• Secure Data Center: Data is stored in secure, internationally certified data centers.

Please note that no system can guarantee 100% security over the internet. Always keep your password strong and never share it with anyone.

7 Your Rights

As a Bet Baji user, you have the following rights over your own data:

• Right to Access Your Information: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Object: You can object to receiving marketing communications.
• Data Portability: You may request a copy of your data.

To exercise any of these rights, please contact our support team. We will do our best to respond within 48 hours. Please note that in certain cases, legal obligations may prevent us from deleting some data.

8 Children's Privacy

Bet Baji's services are intended exclusively for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

Date of birth is verified at registration, and age is confirmed through the KYC process. If a minor opens an account using false information and this comes to our attention, the account will be immediately closed and all associated data will be deleted.

9 Data Retention Period

Bet Baji does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Details: Up to 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Gaming Log: Up to 3 years.
• Support Contact: Up to 2 years.
• Cookie Data: Up to 1 year.

Once the designated retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.

10 Privacy Policy Updates

Bet Baji may update this Privacy Policy when needed. In the event of any changes, we will notify you through the following methods:

• A notification will be sent to your registered email.
• A message will be displayed upon logging into the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, you will be notified at least 30 days before they take effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, please contact the Bet Baji support team. We are always ready to assist you.

• Email: [email protected]
• Response Time: Within 48 hours
• Language: Bengali & English

A dedicated channel is available for privacy-related complaints, where your issue will be handled on a priority basis.